Your champion is convinced. The person who signs has never heard of you.
Getting to power
The fix: B2B lead generation or thought leadership
Capture is the third of the five PACED gates: how opportunities turn into cash, through evaluation, procurement, security review, signature and payment. Capture is where qualified deals die, and the problem usually starts earlier, when conviction never formed in the person who signs. PacedRevenue rebuilds the case and the close, so a decision doesn't die in a legal queue.
Your champion is convinced. The person who signs has never heard of you.
The fix: B2B lead generation or thought leadership
You are not losing to competitors. You are losing to nothing.
The fix: GTM strategy or Authority & Visibility
Your sales hires can't deliver, so the selling comes back to you.
The fix: Founder-led sales coaching
Deals die to no decision.
The CRM says closed-lost. The truth is they went quiet.
The champion goes silent.
Your strongest internal advocate now replies on the third nudge.
No answer to the budget question.
The economic buyer asked for justification, and the champion didn't have one.
The paper process stalls the close.
The deal clears evaluation, then stalls at procurement, security and legal.
Until the revenue is recognised, the gate hasn't cleared, however warm the relationship. Most deals that die here were decided earlier, in conviction assumed from enthusiasm rather than validated with the person who signs. The close is where the loss registers. It isn't where it began.
So the fix is often upstream. Where convinced buyers do stall at the paperwork, a close plan and a paper process mapped from the first call keep the deal moving.
Is Capture your weak gate? The PACED Review runs 79 checks across the five gates, carried out by a person, and names the one holding revenue down.
The worked example from our PACED film
Capture runs at 63% here. Position, at 50%, is the weakest gate.
When deals die to no decision. We make the cost of waiting concrete, and map the paper process from the first call.
Fixes losing to no decision
See GTM strategy
When you need someone to own the close, alongside sales, marketing and customer success.
See fractional CRO services
When your pipeline and your forecast don't agree. One set of definitions, from qualified to closed.
See RevOps consulting
When buying you needs to feel safer, with reasons to trust you that reach the person who signs before the deal does.
See Authority & Visibility
When every negotiation still lands on your desk.
See founder-led sales coaching
Is it Capture?
Run the free diagnosticCapture is the third of the five PACED gates: how opportunities turn into cash. It covers evaluation, procurement, security review, signature and payment. Until the revenue is recognised, the gate hasn't cleared, however warm the relationship. Its classic failure is procurement paralysis, where a fully validated deal stalls inside a slow legal and security review.
Because conviction never fully formed in the person who signs, and doing nothing felt safer than buying. The deal records as lost at Capture, and it started at Activate. Losing to no decision covers the fix: a cost of waiting in the buyer's own figures, and a paper process mapped from the first call.
Activate forms the conviction, and Capture turns it into revenue. If the person who signs was never convinced, the deal dies at Capture and the fix is at Activate. If they were convinced and the deal stalls in legal or procurement, the fix is here, in how the close and the paperwork are run.
Look at where convinced deals go. If they reach procurement, security or legal and stall there for months, or slip at signature, it's Capture. If deals go quiet before anyone who signs was involved, the problem started earlier. The free diagnostic estimates which gate is weakest in about ten minutes.
A convinced buyer shouldn't be lost to a legal queue, and a deal nobody who signs believed in was never close. Fix the one that's actually breaking.
A 30-minute call first. If Capture isn't your weak gate, we'll say which one is.